Last Updated: April 17, 2026
Mitiga Group LLC operates www.mitigagroup.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and make purchases.
1. INFORMATION WE COLLECT
We collect information you provide directly, including: name, email address, billing and shipping address, phone number, payment information (processed securely by Stripe/PayPal — we do not store card numbers), and account credentials. We also automatically collect: IP address, browser type, pages visited, time spent, referring URLs, and device information via cookies and similar technologies.
2. HOW WE USE YOUR INFORMATION
We use your information to: process and fulfill orders; send order confirmations and shipping updates; respond to customer service inquiries; send marketing emails (only if you opt in); prevent fraud and maintain security; comply with legal obligations; and improve our Site and services.
3. SHARING YOUR INFORMATION
We do not sell your personal information. We share it only with: payment processors (Stripe, PayPal) to complete transactions; shipping carriers to deliver your orders; email service providers for transactional and marketing emails; analytics providers (such as Google Analytics) to understand Site usage; and law enforcement or government authorities when required by law.
4. CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
If you are a California resident, you have the right to: know what personal information we collect and how it is used; request deletion of your personal information; opt out of the sale of your personal information (we do not sell personal information); and not be discriminated against for exercising your privacy rights. To exercise these rights, contact us at support@mitigagroup.com.
5. COOKIES
We use cookies to enhance your experience, remember your cart, and analyze traffic. You can control cookies through your browser settings or our cookie consent banner. Disabling cookies may affect Site functionality.
6. DATA RETENTION
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Order records are typically retained for 7 years for accounting and tax purposes.
7. CHILDREN’S PRIVACY
Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us immediately.
8. YOUR RIGHTS
Depending on your state of residence, you may have rights including access, correction, deletion, and data portability. To make a request, email us at support@mitigagroup.com. We will respond within 45 days.
9. SECURITY
We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls. However, no method of transmission over the internet is 100% secure.
10. CONTACT US
Mitiga Group Email: support@mitigagroup.com Website: www.mitigagroup.com
Mitiga Group LLC is a limited liability company registered in the State of Wyoming, United States.